FAQs

Global Laundry Parts is a trusted supplier of commercial laundry parts, serving both businesses and individual customers. We offer a wide range of OEM and high-quality replacement parts for major commercial washer and dryer brands, with a focus on commonly needed spare parts to help keep laundry equipment running efficiently.

We carry parts for all major brands, please see our brand page for complete list.

Please reach out to us if you are interested in becoming a Global Laundry Parts wholesale customer or use our registration form under contact us.

Get in touch with the team at Global Laundry Parts. We help you find the right spare parts for your commercial washing machine or dryer. Call or email us today.

Yes, wholesale accounts require a minimum order of $1,500.

It will take 1-2 business days.

All orders FOB Sarasota, FL, USA.

Global Laundry Parts ships worldwide.

USPS (United States Postal Service), UPS, and FedEx.

Shipping costs are based on the weight, size, destination, and selected carrier of the item. Please note that additional fees may apply for expedited shipping or special handling.

No, all orders are shipped using our approved shipping carriers and freight partners.

A tracking number will be provided once your order has been processed.

Local duties and taxes are not included.

Global Laundry Parts is responsible for your order until it has been delivered and scanned at the provided delivery address. We recommend inspecting your package upon delivery before accepting it.

If your package arrives visibly damaged, please refuse delivery and contact our customer service team within 30 days of the delivery date.

For defective or damaged items, please email photos or videos clearly showing the product, issue, and serial number to info@globallaundryparts.com within 8 days of delivery. Once verified, we will offer a replacement or refund when applicable.

Please note that refunds for damaged items are only available for products returned in unused condition.

Global Laundry Parts accepts most major credit/debit cards,PayPal, Apple Pay, and Google Pay, alongside buy now, pay later (BNPL) services.

Enter your discount code at checkout.

Yes, however, you may need to pay taxes depending on your location.

Please contact GLP to send your updated tax exemption certificate.

Global Laundry Parts does not accept returns except for items that are damaged, defective, or shipped incorrectly.

Customers should inspect all packages upon delivery and refuse any shipment that arrives visibly damaged. Damaged shipments must be reported within 30 days of delivery. Defective items must be reported within 8 days of delivery by emailing info@globallaundryparts.com with photos or videos clearly showing the product, issue, and serial number.

All returns must follow the provided RMA instructions. Returns that do not follow the approved RMA process may not be accepted. International customers must label returned packages as “Product for Return” on customs forms.

Refunds and replacements are processed after returned items are received and inspected by GLP in Sarasota, Florida. Returned items must be unused to qualify for a refund. Customers are responsible for return shipping costs unless the return is due to a GLP shipping error, damage, or defect.

Any discounts, promotions, or free shipping offers may be adjusted based on the final order value after a return.

We stand behind the quality of our products. All parts are carefully inspected by experienced laundry professionals before shipment to help ensure they meet our quality standards. Warranty coverage may vary depending on the manufacturer and product type.

Please verify part numbers and machine compatibility before placing your order. If you are unsure, our team is happy to help identify the correct part before purchase. Returns are generally not accepted for incorrectly ordered items unless approved through our return process.

Please get in touch with our customer service and we will help you.

Get in touch with the team at Global Laundry Parts. We help you find the right spare parts for your commercial washing machine or dryer. Call or email us today.

You can reset your password using the "Forgot Password" link on the login page. If you continue to have issues, please contact customer service.

Please contact our team at info@globallaundryparts.com.